Why does your company exist? (from your customer’s perspective) We are seeing a lot of attention being paid in recent years to this idea of knowing your “Why” or the Purpose of your business, for good reason. Discovering the answer to this question can have a profound effect on the success of your business. It provides context for so many other strategic decisions as you grow your business, a foundation piece for your business plan. On the surface, “why” seems like a simple question, yet many businesses leaders struggle to find a strong, compelling, and succinct answer to this question. The key to getting to a clear Purpose statement is to focus on your customer’s perspective.
Start with this question: At a core level, what is the most significant value or benefit you provide to your customers? Imagine you are the owner of a company that sells lighthouses. What might be the Purpose of your business?
Something like: Our company purpose is to protect the lives and property of our customers at sea. With this purpose in mind, the company has the foundation to build out and improve its products and services over time. Eg. Life boats, life jackets. GPS systems, charts, etc all flow from this strong purpose statement. Brainstorm a list of ideas with your team. Mix and combine ideas until you have a good starting point. Review and tweak over time! For more information on defining your company’s purpose, please visit plangenie.com. #business #leaders #success